Listen Labs is an AI-first customer research platform that is revolutionizing how companies understand their users. By automating customer interviews, Listen Labs enables businesses to get high-quality, in-depth feedback in a fraction of the time it takes with traditional methods. The platform handles everything from recruiting participants to conducting interviews with an AI moderator, and then synthesizes the findings into actionable insights. This allows product managers, marketers, and researchers to make better decisions, faster.
The company has a strong focus on building a world-class team and culture. They are a close-knit, collaborative group that values speed, attention to detail, and a deep understanding of their users. With a 'take what you need' vacation policy, comprehensive benefits, and regular company offsites, Listen Labs is committed to creating an environment where employees can do their best work. They are backed by top-tier investors like Ribbit Capital and Sequoia Capital, and have a clear vision for the future of customer research.
Listen Labs is actively hiring for a variety of roles in their San Francisco and New York offices. They are looking for talented individuals who are passionate about AI and want to be part of a team that is building the future of customer understanding. The interview process is designed to identify candidates with strong technical skills and a forward-thinking mindset, with a particular emphasis on AI proficiency. If you are looking to join a fast-growing startup that is solving a real-world problem, Listen Labs is an exciting opportunity to consider.
Founded
2023
Employees
11-50
Valuation
$500M / Series B
Work Model
Onsite
The company assesses AI proficiency in every interview for every role. The process likely involves initial screens, technical interviews, and team/cultural fit interviews.