Intercom is an AI-powered customer service platform that helps businesses to build better relationships with their customers. The platform provides a suite of tools for messaging, automation, and support. Intercom uses AI to help businesses to personalize their communication with customers, to automate their support workflows, and to resolve customer issues faster. Why work at Intercom? The company is a leader in the customer communication space and is backed by top-tier investors like Kleiner Perkins and Bessemer Venture Partners. Employees get to work on a product that is used by over 25,000 businesses worldwide. The company has a strong culture of innovation and design. Intercom's tech stack includes Ruby on Rails, Ember.js, and a variety of other modern technologies. The company is growing rapidly and has been named to the Forbes Cloud 100 list multiple times. The work environment is collaborative and supportive, with a strong emphasis on professional development. Those who thrive at Intercom are passionate about customer experience, design, and technology. They are driven to make an impact and are not afraid to take on new challenges.
Founded
2011
Employees
1001-5000
Valuation
$1.28B / Series D
Work Model
Hybrid
The interview process at Intercom typically includes a recruiter screen, a hiring manager interview, and a series of interviews with team members, including a product critique. The process is designed to assess a candidate's skills, experience, and cultural fit. Candidates should be prepared to discuss their passion for customer experience and to demonstrate their product sense.
Career Guides at Intercom
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