Role Overview
As an ML Engineer at Rilla, you will be crucial in developing and refining the AI models that power Rilla's speech analytics platform for field sales. Rilla uses AI to analyze sales conversations, providing actionable insights to improve sales performance. This role involves working with large audio datasets, developing advanced speech recognition (ASR) models, natural language understanding (NLU) for sales context, and sentiment analysis. Your work will directly contribute to helping sales teams understand customer needs better and close more deals.
Key Responsibilities
- Design, implement, and optimize machine learning models for speech recognition, speaker diarization, and natural language understanding.
- Develop algorithms for extracting key insights from sales conversations, such as sentiment, intent, and critical topics.
- Build and maintain robust data pipelines for audio processing, transcription, and model training.
- Collaborate with product and data